The lower their ping is, the faster they will get the response from the server. The most important use of Ping is for online gamers who need a quick response from the servers when playing online. Unlike Download and Upload speeds where higher value is better, for Ping the lower value, the better it is.
Ping is the response time of your internet connection that is measured in milliseconds. The third parameter that you will notice is Ping.
The higher the value of upload speed, faster will be your data upload rate and it comes in handy when you are streaming or for backups in the cloud. Upload Speed means that how fast your internet can upload data to the Internet. Just like the download speed, the upload speed is also measured in Mbps. Upload Speed is the second basic value that you will get when you perform a speed test. Most of the times you will notice that the value download speed is higher than the upload speed it is because the internet connection that you get is asymmetrical. The higher your download, the faster your internet connection will be. It shows the actual, real-time download speed of the data to your device in Mbps. When you perform a speed test then the first that you will notice is the download speed. Uploads averaged 22.79 Mbps, ranking the US 24th in upload speeds.While you perform a speed test on our website, you will receive the following outputs: In looking at all ISPs in the US, the average download speed came to 64.17 Mbps, which only ranks 15 in the world for downloads. Comcast even has a lower satisfaction ranking than the IRS.
But as DSLReports noted earlier this year, its broadband service still ranks among the lowest in the industry. Comcast was also able to improve its score rankings in the American Customer Satisfaction Index, going from a score of 54 (out of 100) in 2016 to 62 in 2017. To its credit, the company announced in 2015 that it was creating 5,500 customer service jobs as part of a multi-year customer experience transformation.
While encouraging, Comcast's ranking is marred by a history of poor customer service and implementing data caps in some areas. Ookla also credited Comcast with increasing the amount of DOCSIS 3.1 channels in order to deliver faster speeds to customers. "Over the past year, Xfinity has been aggressively seeding the market with advanced modems capable of bonding more channels, delivering a more consistent experience for customers," Ookla notes.
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